Guiding clients to strategically design and deliver thoughful, measured & responsive digital programs.
At Fixturemedia we live for the challenge of crafting user outcomes focused solutions for business. Whether website upgrades, innovative native applications, CRM workflows, legal documentation systems, enterprise marketing, e-Commerce engines, or custom data integration. Our user focused digital strategy, Service design, business leadership engagement, requirements gathering process will deliver smart solutions pathways for business and customer needs whether at home in Australia or overseas.
Customer Experience & Service Design
Fixturemedia is a human Centred Digital Services focused consulting agency. We specialise in 'your customer service and experience programs', with years of enterprise level digital design and services experience in developing CX programs for all industries. Fixturemedia understands the importance of innovation, collaboration and definition in the digital transformation process.
Fixturemedia has been rolling out great user experiences, mobile and we based applications and software for over 20 years across commerciual business and enterprise in the APAC region. We focus on your quick wins as well as your strategic outcomes, using data and KPI validation approaches to ensure that our design process is exceeding expectations and outcomes.
Lean Agile, Design Thinking, Dev Ops supported
Platforms: PHP/JAVA/CF/Rails/Flex/IOS/Android Front End: HTML5 AJAX, jQuery, JS, React, Angular to Flash, Android and iOS
From Acquisition, User Application onboarding, Contact centre Service Design, Customer Relationship management, eCommerce Funnel optimisation... we understand digital work process and how to make user stories, empathy, analysys, sysnthesis and design create meaningful measureable change in your outcomes.
We deeply understand agile delivery, fixed scheduling, the importance of co-designed process to achieve MVP and live product outcomes to set budgets. Clear accountable production practises with full documentation across as many streams as necessary.
Functional & Business Analysis
Understanding business of technology and business strategy in your applications. Fixturemedia focuses on contextual relationships in data driven user experience design.
Enterprise Digital Business
From Platform server technologies to Community Portals which provide your business with intranet and online resources delivering mobile. You will understand the benefits, limitations and budgeting factors in implementing solid business solutions.
The benefit of social marketing and integration for your platforms can be almost instantly seen when used in combination with well targeted marketing. We can guide you on social implementation and feedback channels for business insight. How does your social profile measure up?
Accessibility and Compliance
W3C compliant development for online and mobile platforms to give as much spectrum for accessible platform development as possible in you dynamic applications.